RETURN & EXCHANGE
Returns are accepted withing 14 days of receiving your order. Please note that BILALI The Label is not responsible for the return shipping costs. For your own safety we recommend you to use proof postage (shippment tracking). For returns or exchanges please use the eclosed return form in your package and ship the items to following address:
BILALI The Label GmbH
Allensteiner Str. 12
Right of return: Returns are only accepted if the order is returned in its original condition within 14 days upon delivery. Please note that all returned items have to be in a unworn, unwashed and perfect condition including all attached tags. Items that are not in perfect conditions can NOT be refunded. We can also NOT accept swimwear with a detached hygenic sticker or missing tags. Please try all swimwear items over your underwear.
Our free free goodie bag can only be kept at returns, if at least one item is purchased. Once we have accepted your return, we will receive the refund of your amount with the same payment method as used at purchase. This process can take up to 14 days based on external services.